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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

who are we?

We are based in Zhejiang, China, start from 2008, sell to Domestic Market(40.00%), Southeast Asia(18.00%), Eastern Asia(10.00%), Oceania(6.00%), Northern Europe(6.00%), Eastern Europe(6.00%), Mid East(6.00%), Africa(4.00%), South Asia(2.00%), Southern Europe(2.00%), North America(0.00%), South America(0.00%), Western Europe(0.00%), Central America(0.00%). There are total about 11-50 people in our office.

How can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment;

What can you buy from us?

Machinery (Granulator; Twin Screw Granulator; Plastic Granulator; Plastic Pellet Machine)

Why should you buy from us not from other suppliers?

Depend on the nice performance of the machinery, in time and professional technical support to the clients, our machines  are well sold in more than 30 provinces at the home market and many foreign countries.

What services can we provide?

Accepted Delivery Terms: FOB, CFR, CIF, EXW;
Accepted Payment Currency: USD, EUR, CNY;
Accepted Payment Type: T/T, L/C, D/P D/A, Western Union, Cash,Escrow;
Language Spoken: English, Chinese, German

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.